Privacy policy
Privacy Policy
At Maison de Soin, your privacy is taken seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or place an order.
Information We Collect
When you place an order or subscribe to our communications, we may collect your name and contact information including email address and phone number, your shipping and billing address, payment information processed securely through our payment provider, and your order history and preferences.
How We Use Your Information
We use the information we collect to process and fulfill your orders, communicate with you about your purchase, provide customer support, send updates about new products and offers with your consent, and improve our website and services.
Order Communications
We may use your contact information to send essential order updates, fulfillment notices, and shipping confirmations. These communications are operational and necessary to ensure full transparency throughout your fulfillment experience.
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We do not sell, trade, or rent your personal information to third parties. Information may be shared only with trusted service providers who assist in operating our website and fulfilling orders, and only under confidentiality agreements.
Your Rights
You have the right to access the personal information we hold about you, request correction of any inaccurate information, request deletion of your personal information, and opt out of marketing communications at any time.
Contact Us
For any questions about this Privacy Policy or to exercise your rights, contact us directly at support@maisondesoin.com. We aim to respond within 1 business day.